Refund Policy

We want you to be completely satisfied with your learning experience. Read our transparent refund policy below.

Effective from: January 1, 2024
7 Days
Refund Window
< 20%
Max Course Progress
5–7 Days
Processing Time
100%
Amount Refunded

01 Overview

At ShareVega, we are committed to providing high-quality stock market education. We understand that circumstances can change, and we want to ensure a fair and transparent refund process for all our students.

This policy applies to all digital courses purchased on the ShareVega platform. By enrolling in any course, you agree to the terms described in this Refund Policy.

02 Refund Eligibility

You are eligible for a full refund if ALL of the following conditions are met:

Within 7 Days of Purchase
Your refund request must be submitted within 7 calendar days of the original purchase date.
Less Than 20% Course Completed
You must not have completed more than 20% of the course content (videos watched, lessons accessed).
No Certificate Issued
A completion certificate must not have been issued or downloaded for the course.
No Live Sessions Attended
You must not have participated in any live Q&A or mentoring sessions included with the course.
Note: Refund eligibility is determined at the time of processing. Our system tracks course progress and session attendance automatically.

03 How to Request a Refund

Follow these simple steps to submit a refund request:

1
Send an Email

Email us at info@sharevega.com with the subject line: "Refund Request – [Your Name]"

2
Include the Required Information
  • Your registered email address
  • Order ID / Transaction ID
  • Course name
  • Brief reason for the refund request
3
Await Confirmation

Our team will review your request within 2 business days and send you a confirmation email with the decision.

4
Receive Your Refund

Once approved, the refund will be initiated to your original payment method.

04 Refund Timeline

Review
1–2
Business Days

Our team reviews your eligibility and approves the request.

Processing
1–2
Business Days

The refund is initiated through our payment gateway.

Bank Credit
3–5
Business Days

Funds reflect in your bank / UPI account.

Total estimated time: 5–7 business days from approval to credit. Credit card refunds may take up to 10 business days depending on your bank.

05 Non-Refundable Items

The following are not eligible for a refund under any circumstances:

Live Sessions Already Attended
Any live Q&A, webinar, or mentoring session you have joined cannot be refunded.
Certificates Already Issued
If a completion certificate has been generated or downloaded, the purchase is non-refundable.
Requests After 7 Days
Refund requests submitted after 7 days from the purchase date will not be considered.
Courses More Than 20% Completed
If you have accessed more than 20% of the course content, you are not eligible for a refund.
Promotional or Discounted Purchases
Courses purchased during special promotions, flash sales, or at a discount greater than 50% are non-refundable.
Course Bundles / Combo Packs
Bundle or combo packages are sold as a whole and cannot be partially refunded.

06 Contact Us About Refunds

Have a question about your refund? Reach out to our support team:

WhatsApp
Chat with Us
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST. We aim to respond to all refund queries within 24 business hours.

ShareVega reserves the right to modify this Refund Policy at any time. Changes will be communicated via email or a notice on our website. Continued use of our platform after changes constitutes acceptance of the updated policy.

Effective: January 2024
Request a Refund View FAQ Back to Home